Refund policy

• If an order is lost, damaged, or has quality issues, the customer can follow the instructions in the order email; issues are routed for resolution.
• Depending on the situation, a redelivery or refund support can be arranged.
• Refunds are usually instant and typically processed within a few hours; funds may take 1–10 days to appear.
• Refunds are sent only to the original card/bank used for the charge.